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What an independent garage should know.

Two practical guides, written from the official sources: the written estimate, and GST and QST on a garage invoice.

Printed estimate from a fictitious garage, in French: customer, vehicle, brake work and tire rotation, new parts, GST and QST, an estimated total of $546.71, then the customer authorization block.
Québec rules6 min

The written estimate in Québec: what it must contain

Before a repair, a garage must as a rule give the customer a written estimate. Here is what the Consumer Protection Act and the Office de la protection du consommateur say about its content, its exceptions and what follows: invoice, warranty, parts.

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